If your timer disconnects often, and you find yourself unplugging it to re-connect frequently, this is the article for you. There are a couple of steps you can take that may resolve the issue. First, please download and install the OrbitAssist application on your phone or tablet using the steps found here. Using the OrbitAssist application,…Read More »
Tag Archives: Troubleshooting
If you’re getting Flood alerts to your app, but you’re not receiving the audio alerts from the sensor itself, its possible your speaker isn’t making a proper connection. Resetting that connection will typically resolve this issue. 1. Insert a flathead screwdriver into the open slot. 2. Turn the screwdriver 90º to snap open the cover…Read More »
A fault message appearing on your timer or phone means that your B-hyve device is detecting a short in one of the station wires or solenoid attached to the B-hyve device. Typically this will happen with older valves or if you have multiple valves attached to one terminal of the B-hyve device. Our devices only…Read More »
If you have an Indexing Valve and are wanting to use it with a B-hyve timer or an Orbit Underground Timer, then this article will help with wiring and programming. There are two methods to wire and program an indexing valve – Multiple Start Time Method – Jumper Wires Method * Please note that if…Read More »
If you have your B-hyve device programmed to run the watering schedule that you set, if the device were to lose connection to WiFi then it would still continue to run these programs as scheduled. You will not be able to control the device or make any schedule adjustments while the controller is offline if…Read More »
If you are using the Orbit Sprinkler System Designer and are running into an unexpected error, then this article should be able to help with that. Normally when this happens, it is because there is an error with the design. The most common reasons are: – Not having a lot placed (in order for any…Read More »
If you are trying to move your B-hyve Hose Timer to the device group of another device, and you are not seeing the option please try the following steps. From the “Home” page of the B-hyve app select the “My B-hyve” button. Then select “Devices”. Now you should be able to find your hose timer and select it. Once you…Read More »
If your Hose timer is getting low pressure, then this article should help. First, you want to flip the screen filter around, so that the cone is going into the timer instead of into the hose faucet After this, you want to make sure that your timer is connected properly and not cross-threaded. Then you…Read More »
The timer will run manually, but will not run automatically. If your timer is not watering your Programs, but it is watering your manual watering cycles, you likely have your rain sensor terminal active. To turn off your rain sensor terminals: Make sure your timer is in the “Auto” position. Hold down the “Rain Delay”…Read More »
If your timer is running for only 1 second and then shutting off, it’s likely that your timer has the Rain Sensor terminals online. Your B-hyve controller will prevent the system from running if your Rain Sensor is active. You will still be able to run your controller in a manual cycle, but your custom…Read More »