This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to help identify and solve the problem. If you are saying the following: “I can’t connect to my Hub” “My flood sensors have gone offline” “I’m having trouble pairing with the Hub”…Read More »
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This article will go over several scenarios to help find out what connection issue you may be seeing, and then help direct you to the most relevant article to help identify and solve the problem. If you are saying the following: “I can’t connect to my Hub” “My flood sensors have gone offline” “I’m having…Read More »
Yes, you can transfer your programming from an old B-hyve timer to a new one. First, tap the “My B-hyve” button in the bottom right-hand corner From there, tap on “Devices” Once you are at your device list, we will tap on the yellow “+” Then we will select “Replace and existing B-hyve controller” It…Read More »
None of our current B-hyve devices work with any soil moisture sensors. Our B-hyve devices are able to use WiFi and local weather information to provide a forecast that will delay and even create programs automatically if wanted. Our timers can also have rain sensors connected to them as well. For more information on these…Read More »
The Watering History page will show you a summary of data from your previous watering events. To get to Watering History Page: Tap “my B-hyve” at the bottom of the page. Now tap “Watering History” The Watering History page shows a lot of information, with some clickable details. We’ll break it down section by section….Read More »
1. Sprinkler assembly Begin by inserting the black plastic T into the top of the sprinkler. Twist the long silver spray arms into the T, tightening the black rings until the spray arms are held securely in place. 2. Positioning the arms Positioning the spray arms correctly will ensure the proper operation of your sprinkler….Read More »
Privacy Policy INTRODUCTION Orbit Irrigation Products LLC. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website (http://www.orbitonline.com and subsidiary sites) (our “Website”) and our…Read More »
The following troubleshooting steps are intended to help with common issues such as: WiFi & Bluetooth connectivity Battery Life not reporting correctly The date and time aren’t correct Device is non-responsive Rebooting the B-hyve Device Rebooting your device can help with connectivity issues, as well as any display issues. For underground timers: Unplug it from…Read More »
If you are using one of our products and find yourself needing a warranty replacement, and have questions about how our process works then this article should help with that. To get started on our Warranty process, please click here. That link will take you directly to our warranty website, where you can click on “start warranty…Read More »
How to reconnect the Smart Hose Timer & WiFi Hub when changing routers 1. In the app, tap My B-hyve then Devices. 2. Tap on the WiFi Hub then Update WiFi Settings. 3. Your app will look for your hub and automatically connect to it. 4. The Hub will look for available WiFi…Read More »