Sometimes your timer may not find a Wi-Fi network. There are a few steps you can take to try to resolve this issue. Make sure your router is broadcasting a 2.4 GHz network. Most Orbit products do not communicate with 5 GHz networks (the exception to this, being our B-hyve XR model that can use…Read More »
Author Archives: josh
Orbit’s store (orbitonline.com) carries a selection of about 400 unique products. To place an order on the Orbit Store, start by locating the product you’re interested in. You can search by model number or name using the magnifying glass (search) option at the top of orbitonline.com or you can browse the different types of products…Read More »
To be exempted from taxes when ordering from Orbit’s store (orbitonline.com), first, contact our Orbit customer care support team by phone at (800) 488-6156 or online at support.orbitonline.com. Once you have reached one of our support agents, let them know that you wish to send us your tax exemption paperwork. Your support agent will be…Read More »
Once you are on orbitonline.com and have an item in the shopping cart, you’ll find a promotion code field on the right side. If you’re taking advantage of a promotion, you can enter a valid promotional code and select “Apply”. Below is a picture of what you should see on the website checkout screen with the Promo…Read More »
How to place an order To place an order at orbitonline.com, start by locating the product you’re interested in. You can search by model number or name using the magnifying glass (search) option at the top of orbitonline.com. If your item is in stock, choose the quantity you’re interested in and select “Add to Cart.”…Read More »